Broadcast/IT Specialist Job advert

The Radio Community (TRC) is established as 100% a South Sudanese nonprofit media organization with a mission to run a sustainable radio station that inform, educate, and entertain. The organization’s goal is to empower people through information access that enables them to make informed decisions about their lives and to hold public officials and government accountable to the people. Across South Sudan, the Radio Community provides access to accurate, fair, reliable, timely independent news and information through community-based FM radio stations.

The Radio Community is looking to hire a broadcast/IT specialist; the candidate will provide roving and remote IT and broadcast support to the four FM radio stations and the Juba HQ office. The broadcast IT specialist will provide centralized broadcasting and IT support. H/she report to the Chief Executive Officer/Managing Editor. The candidate should be highly organized, work under minimal supervision, and be flexible to work outside the regular contracted hours because the job is demanding and can be called any time at late or odd hours to attend to some emergency technical issues.

General Overview: Broadcast and IT specialist is responsible for delivering all technical and engineering operations for the organization. H/she is accountable for maintaining power generation, IT, and broadcast systems. H/she leads on all technical needs and procurement planning and ensures the long-term sustainability of TRC’s technical and engineering systems. The broadcast IT specialist is responsible for ensuring stations are operational 24 hours a day, seven days a week.

Main duties and responsibilities

Acts as the point of contact between the stations and the Juba technical department, which provides back-office project support engineering, and media digital strategy.
Manage all technical maintenance needs by preparing and keeping records of equipment inventory and engineering maintenance logs – of broadcast equipment performance and discrepancies to regulations.
Establish systems to maintain and provide remote support for broadcasts and IT at the stations and ensure support is available seven days a week.
When necessary, travel to the stations to resolve any technical issue that can’t be fixed remotely, broadcast, and arrange regular repairs and maintenance services for the stations’ generators and PV solar power system.
Liaise with the ISP to resolve the internet connectivity issues upon troubleshooting the possible causes within the Offices.
Responsible for the design and procedure for installing new broadcast equipment and IT systems as required by the organization management and at the radio stations.
Provide technical know-how training and orientation on the use and operation of all broadcast equipment.
Set up an email address by creating an official email account for new staff members. Assigned equipment and kept a record of asset/inventory computers assigned to the staff.
Coordinates and collaborates with all News and Program Editors to ensure integration and harmonized IT support systems.
Maintain regularly updated technical equipment and systems software, Windows, broadcast playout systems, and antivirus.
On an annual basis, strategically plan and budget forecast for all TRC’s ongoing and future technical needs – with a view to equipment and component lifespan and the sustainability of future operations.
Initiate and support procurement processes to purchase all broadcasts, IT, and power generation equipment for the stations and the head office.
Ensure all the station broadcast loggers, software is updated regularly and keep track of the daily station program audio database secured.
Provide orientation to new member staff on using the broadcast plays software (Myriad Playout systems) and other broadcast software as required.
Conduct a range of safety tests, risk, and hazard assessments and advice the organization on any measures that make need attention or orientation.
Provide technical advice and guide to non-technical colleagues to troubleshoot or fix the minor technical issue at the stations.
Keep and maintain inventory record of spares and be ready to ship at a moment’s notice when there is an immediate need to replace any broadcast equipment, e.g., TX, computers, chargers, batteries, Zooms recorder microphones, etc.
Flexibly and willingly respond when called to attend to technical emergencies that may occur after the regular contracted or odd hours.

Reporting Requirements and planning

Prepare and submit technical department reports to the Chief Executive Officer /Managing Editor, capturing all technical operations and activities as required, i.e., bi-weekly, monthly, and quarterly.
Develop an engineering plan and strategy, and prepare any current budget for the organization’s engineering equipment needed for station replacement, such as the solar power batteries and other broadcast equipment.
Understand the operation of technical equipment and the context of its use in production and broadcast activities.
Provide input, advice, and feedback on the suitability, sustainability, and use of new products and processes.

QUALIFICATIONS

Bachelor’s degree in computer science or Information Technology
At least 2 – 3 years of experience in a similar position.
Knowledge of Window Server Administration is relevant.
Hand on knowledge of Office 365 and Azure Active Directory Management is a credit.

Knowledge of radio station operation and the associated transmission. And carrier systems and a keen interest in broadcast technology, health, and safety legislation, particularly electrical safety.
Able to remain calm and act quickly and sequent under pressure to prioritize and resolve technical faults and problems.
Ability to simplify and systematically analyze and evaluate technical problems.
Willingness to take the initiative, originate action and be responsible for consequent decisions.
Able to engage with the needs of production and operational departments.
Able to advise on the technical quality of audio and data in line with organizational guidelines and standards.
Able to work collaboratively in a team and lead project teams, sharing knowledge.
Visual acuity: must be able to work safely with live equipment where wires and components are identified by color.
Good hearing in both ears.
Demonstrate ability to work in a high-pressure environment in an organized manner with a substantial workload comprised of complex, diverse tasks and responsibilities.
Able to travel within and spend time at member stations in South Sudan outside of Juba.
Fluency in English (written and spoken); Arabic and local languages a plus.
This position is open only for South Sudanese nationals. Female candidates are encouraged to apply

How to Apply:

Interested candidates who meet the specific position requirements should submit a cover letter, current CV, and a copy of their nationality ID card (as one file). In your cover letter, which is mandatory for consideration:
- Indicate your motivation, why you are interested in working for The Radio Community, and how your experience and qualifications have prepared you for the role.
- Remember to include a telephone number and email so we can contact you.
Email your application to hr@theradiocommunity.org. Applicants are strongly encouraged to submit their application by email or hand deliver to the TRC office at Afex river camp; all hand delivery applications will be received by security or dropped in the application box provided. Register your name and contact information number.